Skip to main content

Posts

Showing posts from May, 2012

Nature of questions and Impact they generate

Through some knocks I have taken in the past, over time, I have learned to distinguish between types of questions based on "impact" answers will create. Is it an information question? Quick answer is possible. Impact to "others" may be minimal. Is it a decision making question? Quick answer is possible. Impact to "others" may be significant. Is it an opinion question? Quick turn-around is ok. Impact to “others” may depend on how the sample size polled responds. Is it a problem solving question? Instant response is possible. But well researched follow-up may be better, for, impact to “others” may be more immediate and significant. How question get answered depends on “How” a question is asked and the “Trust” contract between person who asked and person who answers. Commitment in the answer will depend on level of “Engagement” that already exists between persons involved. Similar relationship may develop when there is a person “Inte...