Misunderstanding arises out of an incomplete understanding of the matter under exchange. It stems from the fact that we have received information that does not match the version of points in our minds. Moreover, it differs from the beliefs we have.
Together they create situations contrary to what the sender wishes us to receive with complete clarity, and we understand.
The problem arises mainly due to expecting the process of the sender and receiver expecting an offline concurrence.
This requires patience instead of relying on assumptions about what we receive and making those the final interpretations.
Most clarifications result from debates, probing, questioning, distilling, and reclarifying until a common understanding exists.
Trouble is when any commentary about the inadequacy of what is in our hands triggers the feeling of insufficiency; it gives rise to insecurity. Dialogue breaks then and there, and assumptions start to become truths.
That gives birth to gross misinterpretations that are the base of poor decisions.
Comments
Post a Comment